Privacy Policy

Name and contact details of the controller pursuant to Article 4(7) GDPR

Schloss Purschenstein Hotel GmbH

Roel Praagman

Purschenstein 1

09544 Neuhausen/Erzgebirge, Germany

Contact

Phone:

Email: info@landhaus-purschenstein.de

Security and protection of your personal data

We consider it our primary responsibility to maintain the confidentiality of the personal data you provide and to protect it from unauthorized access. We therefore take the utmost care and apply the latest security standards to ensure maximum protection of your personal data.

As a private company, we are subject to the provisions of the European General Data Protection Regulation (GDPR) and the provisions of the Federal Data Protection Act (BDSG). We have taken technical and organizational measures to ensure that the data protection regulations are observed both by us and by our external service providers.

Definitions

The law requires that personal data be processed lawfully, fairly, and in a manner that is transparent to the data subject (“lawfulness, fairness, and transparency”). To ensure this, we inform you about the individual legal definitions used in this privacy policy:

Personal data

“Personal data” means any information relating to an identified or identifiable natural person (hereinafter referred to as “data subject”); A natural person is considered identifiable if they can be identified, directly or indirectly, in particular by association with an identifier such as a name, an identification number, location data, an online identifier or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Processing

“Processing” means any operation or set of operations performed on personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, distribution or any other form of provision, alignment or linking, restriction, erasure or destruction.

Restriction of processing

“Restriction of processing” means the marking of stored personal data with the aim of limiting their future processing.

Profiling

“Profiling” means any form of automated processing of personal data consisting of the use of such personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location, or movements.

Pseudonymization

“Pseudonymization” means the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without using additional information, provided that such additional information is kept separately and is subject to technical and organizational measures to ensure that the personal data is not attributed to an identified or identifiable natural person.

File system

“File system” means any structured collection of personal data accessible according to specific criteria, regardless of whether this collection is centralized, decentralized, or organized according to functional or geographical criteria.

Controller

“Controller” means a natural or legal person, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union law or the law of Member States, the controller or the specific criteria for its nomination may be provided for by Union law or the law of Member States.

Processor

“Processor” means a natural or legal person, public authority, agency, or other body that processes personal data on behalf of the controller.

Recipient

“Recipient” means a natural or legal person, public authority, agency, or other body to which personal data are disclosed, regardless of whether it is a third party or not. However, authorities that may receive personal data in the course of a specific investigation under Union law or the law of Member States are not considered recipients; the processing of such data by those authorities is carried out in accordance with the applicable data protection rules in accordance with the purposes of the processing.

Third party

“Third party” means a natural or legal person, public authority, agency, or other body, other than the data subject, the controller, the processor, and persons who, under the direct authority of the controller or the processor, are authorized to process personal data.

Consent

“Consent” of the data subject means any freely given, informed, and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by other clear affirmative actions, signifies agreement to the processing of personal data relating to him or her.

Lawfulness of processing

The processing of personal data is only lawful if there is a legal basis for the processing. The legal basis for processing may be, in particular, in accordance with Article 6(1)

lit. a – f GDPR:

The data subject has given consent to the processing of personal data concerning him or her for one or more specific purposes;

the processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;

processing is necessary for compliance with a legal obligation to which the controller is subject;

processing is necessary in order to protect the vital interests of the data subject or of another natural person;

processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;

processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.

Information about the collection of personal data

(1) Below, we provide information about the collection of personal data when using our website. Personal data includes, for example, your name, address, email addresses, and user behavior.

(2) If you contact us by email or via a contact form, the data you provide (your email address, your name and telephone number, if applicable) will be stored by us in order to answer your questions. We will delete the data collected in this context once it is no longer necessary for storage or processing is restricted if there are legal storage obligations.

Collection of personal data when visiting our website

When using the website for informational purposes only, i.e. if you do not register or otherwise provide us with information, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data, which is technically necessary for us to display our website to you and to ensure stability and security (legal basis is Art. 6 para. 1 sentence 1 lit. f GDPR):

IP address

Date and time of the request

Time zone difference to Greenwich Mean Time (GMT)

Content of the request (specific page)

Access status/HTTP status code

Amount of data transferred

Website from which the request originates

Browser

Operating system and its interface

Language and version of the browser software.

SSL encryption

Our website uses SSL encryption when it comes to transmitting confidential or personal content from our users. This encryption is activated, for example, when processing payment transactions and when you send us inquiries via our website. Please ensure that SSL encryption is activated on your end when performing such activities. The use of encryption is easy to recognize: The display in your browser line changes from “http://” to “https://.” Data encrypted via SSL cannot be read by third parties. Only transmit your confidential information with SSL encryption activated and contact us if in doubt.

Use of cookies

This website does not use cookies.

Additional functions and offers on our website

(1) In addition to the purely informational use of our website, we offer various services that you can use if you are interested. To do so, you will generally need to provide additional personal data, which we will use to provide the respective service and to which the aforementioned principles for data processing apply.

(2) In some cases, we use external service providers to process your data. These have been carefully selected and commissioned by us, are bound by our instructions, and are regularly monitored.

(3) Furthermore, we may pass on your personal data to third parties if we offer promotions, competitions, contract conclusions, or similar services together with partners.

You will receive more detailed information on this when you provide your personal data or below in the description of the offer.

(4) If our service providers or partners are based in a country outside the European Economic Area (EEA), we will inform you of the consequences of this in the description of the offer.

Use of our order form

(1) If you wish to place an order using our order form, it is necessary for the conclusion of the contract that you provide your personal data, which we require for the processing of your order. Mandatory information required for the processing of contracts is marked separately; further information is voluntary. We process the data you provide for the purpose of processing your order. For this purpose, we may pass on your payment details to our house bank. The legal basis for this is Art. 6 para. 1 sentence 1 lit. b GDPR. You can voluntarily create a customer account through which we can store your data for future purchases. When you create an account under “My Account,” the data you provide will be stored revocably. You can delete all other data, including your user account, at any time in the customer area.

(2) We are obliged by commercial and tax law to store your address, payment, and order data for a period of ten years. However, after two years, we restrict processing, i.e., your data will only be used to comply with legal obligations.

(3) To prevent unauthorized access to your personal data, especially financial data, the order process is encrypted using TLS technology.

Data protection provisions when using external payment service providers

(1) We offer several payment methods for using the order form and use different payment service providers. Depending on which payment method you choose, different data will be transmitted to the respective payment service provider. The legal basis for the transfer is Art. 6 para. 1 sentence 1 lit. a GDPR. Below is a list of our payment service providers.

a. PayPal

If you choose PayPal as your payment method, your personal data will be transferred to PayPal. To use PayPal, you must open a PayPal account. When you use or open a PayPal account, your name, address, telephone number, and email address must be provided to PayPal. The legal basis for the transfer of data is Article 6 (1) lit. a GDPR (consent) and Article 6 (1) lit. b GDPR (processing for the performance of a contract).

The operator of the PayPal payment service is:

PayPal (Europe) S.à r.l. et Cie, S.C.A.

22-24 Boulevard Royal

L-2449 Luxembourg

Email: impressum@paypal.com

By choosing the PayPal payment option, you consent to the transfer of personal data such as your name, address, telephone number, and email address to PayPal. The additional data collected by PayPal can be found in PayPal’s privacy policy. This can be found at: https://www.paypal.com/de/webapps/mpp/ua/privacy-full

Data transfer to shipping service providers for orders

In accordance with Art. 6 (1) (b) GDPR, we pass on your address data to the shipping service provider responsible for delivery.

We commission the following shipping companies for shipping:

Hermes Germany GmbH, Essener Straße 89, 22419 Hamburg

DHL Paket GmbH, Sträßchensweg 10, 53113 Bonn

Children

Our offer is generally aimed at adults. Persons under the age of 18 should not transmit any personal data to us without the consent of their parents or legal guardians.

Rights of the data subject

(1) Revocation of consent

If the processing of personal data is based on consent, you have the right to revoke this consent at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.

You can contact us at any time to exercise your right of withdrawal.

(2) Right to confirmation

You have the right to obtain confirmation from the controller as to whether we are processing personal data concerning you. You can request confirmation at any time using the contact details above.

(3) Right to information

If personal data is processed, you can request information about this personal data and the following information at any time:

the purposes of the processing;

the categories of personal data that are processed;

the recipients or categories of recipients to whom the personal data has been or will be disclosed, in particular recipients in third countries or international organizations;

if possible, the planned duration for which the personal data will be stored or, if this is not possible, the criteria for determining this duration;

the existence of a right to rectify or erase personal data concerning you or to restrict processing by the controller or a right to object to such processing;

the existence of a right to lodge a complaint with a supervisory authority;

if the personal data are not collected from the data subject, any available information as to their source;

the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) of the GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject.

If personal data is transferred to a third country or to an international organization, you have the right to be informed of the appropriate safeguards pursuant to Article 46 GDPR in connection with the transfer. We will provide a copy of the personal data that is the subject of the processing. For any further copies you request, we may charge a reasonable fee based on administrative costs. If you make the request electronically, the information shall be provided in a commonly used electronic format, unless you specify otherwise. The right to receive a copy pursuant to paragraph 3 shall not adversely affect the rights and freedoms of others.

(4) Right to rectification

You have the right to obtain from us the rectification of inaccurate personal data concerning you without undue delay. Taking into account the purposes of the processing, you have the right to request the completion of incomplete personal data, including by means of a supplementary statement.

(5) Right to erasure (“right to be forgotten”)

You have the right to request that the controller delete personal data concerning you without undue delay, and we are obliged to delete personal data without undue delay if one of the following reasons applies:

The personal data is no longer necessary for the purposes for which it was collected or otherwise processed.

The data subject withdraws consent on which the processing is based according to Article 6(1)(a) or Article 9(2)(a) of the GDPR, and there is no other legal basis for the processing.

The data subject objects to the processing pursuant to Article 21(1) of the GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21(2) of the GDPR.

The personal data has been processed unlawfully.

The erasure of the personal data is necessary for compliance with a legal obligation to which the controller is subject under Union law or the law of the Member States.

The personal data has been collected in relation to information society services offered in accordance with Article 8(1) of the GDPR.

If the controller has made the personal data public and is obliged to erase it in accordance with paragraph 1, the controller shall take reasonable steps, including technical measures, to inform controllers processing the personal data of the erasure, taking into account the available technology and implementation costs, so that they are aware of the erasure. that a data subject has requested the erasure of all links to or copies or replicas of such personal data.

The right to erasure (“right to be forgotten”) does not apply if the processing is necessary:

for exercising the right of freedom of expression and information;

for compliance with a legal obligation which requires processing in accordance with Union or Member State law to which the controller is subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;

on grounds of public interest in the area of public health in accordance with Article 9(2)(h) and (i) and Article 9(3) of the GDPR;

for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Article 89(1) of the GDPR, insofar as the right referred to in paragraph 1 is likely to render impossible or seriously impair the achievement of the objectives of such processing; or

for the establishment, exercise or defense of legal claims.

(6) Right to restriction of processing

You have the right to request that we restrict the processing of your personal data if one of the following conditions is met:

the accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data;

the processing is unlawful and the data subject opposes the erasure of the personal data and requests the restriction of their use instead;

the controller no longer needs the personal data for the purposes of the processing, but the data subject needs it for the establishment, exercising, or defense of legal claims; or

the data subject has objected to the processing pursuant to Article 21(1) of the GDPR pending the verification of whether the legitimate grounds of the controller override those of the data subject.

Where processing has been restricted in accordance with the above conditions, such personal data shall, with the exception of storage, only be processed with the consent of the data subject or for the establishment, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State.

To exercise the right to restriction of processing, the data subject may contact us at any time using the contact details provided above.

(7) Right to data portability

You have the right to receive the personal data concerning you that you have provided to us in a structured, commonly used and machine-readable format, and you have the right to transmit this data to another controller without hindrance from the controller to whom the personal data has been provided, provided that:

the processing is based on consent pursuant to Article 6(1)(a) or Article 9(2)(a) or on a contract pursuant to Article 6(1)(b) GDPR and

the processing is carried out by automated means.

When exercising the right to data portability pursuant to paragraph 1, you have the right to have the personal data transmitted directly from one controller to another, where technically feasible. The exercise of the right to data portability shall not affect the right to erasure (“right to be forgotten”). This right does not apply to processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

(8) Right to object

You have the right to object, on grounds relating to your particular situation, to the processing of personal data concerning you which is based on Article 6(1)(e) or (f) of the GDPR; this also applies to profiling based on these provisions. The controller shall no longer process the personal data unless the controller demonstrates compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or the processing serves the establishment, exercise or defense of legal claims.

Where personal data are processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for such marketing; this also applies to profiling to the extent that it is related to such direct marketing. If you object to processing for direct marketing purposes, the personal data will no longer be processed for these purposes.

In connection with the use of information society services, you may exercise your right to object by means of automated procedures using technical specifications, notwithstanding Directive 2002/58/EC.

You have the right to object, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out for scientific or historical research purposes or for statistical purposes in accordance with Article 89(1), unless the processing is necessary for the performance of a task carried out in the public interest.

You can exercise your right to object at any time by contacting the respective controller.

(9) Automated individual decision-making, including profiling

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. This does not apply if the decision:

is necessary for the conclusion or performance of a contract between the data subject and the controller;

is authorized by Union or Member State law to which the controller is subject and that law provides for appropriate measures to safeguard the rights and freedoms and legitimate interests of the data subject; or

is based on the data subject’s explicit consent.

The controller shall take reasonable steps to safeguard the rights and freedoms and legitimate interests of the data subject, which include at least the right to obtain human intervention on the part of the controller, to express his or her point of view, and to contest the decision.

The data subject may exercise this right at any time by contacting the respective controller.

(10) Right to lodge a complaint with a supervisory authority

You also have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement if the data subject considers that the processing of personal data relating to him or her infringes this Regulation.

(11) Right to effective judicial remedy

Without prejudice to any administrative or judicial remedy, including the right to lodge a complaint with a supervisory authority pursuant to Article 77 of the GDPR, you have the right to an effective judicial remedy if you consider that your rights under this Regulation have been infringed as a result of processing of your personal data in a manner that does not comply with this Regulation.

Integration of Google Maps

(1) We use Google Maps on this website. This allows us to display interactive maps directly on the website and enables you to conveniently use the map function.

(2) When you visit the website, Google receives information that you have accessed the corresponding subpage of our website. In addition, the data mentioned in § 3 of this declaration will be transmitted. This occurs regardless of whether Google provides a user account through which you are logged in or whether no user account exists. If you are logged in to Google, your data will be directly associated with your account. If you do not want this association with your Google profile, you must log out before activating the button. Google stores your data as usage profiles and uses them for advertising, market research, and/or the needs-based design of its website. Such evaluation is carried out in particular (even for users who are not logged in) to provide needs-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, whereby you must contact Google to exercise this right.

(3) Further information on the purpose and scope of data collection and its processing by the plug-in provider can be found in the provider’s privacy policy. There you will also find further information on your rights in this regard and settings options for protecting your privacy: http://www.google.de/intl/de/policies/privacy. Google also processes your personal data in the USA and has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

Use of script libraries (Google Web Fonts)

In order to display our content correctly and in a graphically appealing manner across browsers, we use script libraries and font libraries such as Google Web Fonts (https://www.google.com/webfonts/) on this website. Google Web Fonts are transferred to your browser to avoid multiple loading. If your browser does not support Google Web Fonts or blocks access, content will be displayed in a standard font.

Calling up script libraries or font libraries automatically triggers a connection to the library operator. In theory, it is possible—although currently unclear whether and for what purposes—that operators of such libraries collect data.

The privacy policy of the library operator Google can be found here: https://www.google.com/policies/privacy/

Embedded YouTube videos

We embed YouTube videos on some of our web pages. The operator of the corresponding plugins is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit a page with the YouTube plugin, a connection to YouTube servers is established. YouTube is informed which pages you visit. If you are logged into your YouTube account, YouTube can assign your surfing behavior to you personally. You can prevent this by logging out of your YouTube account beforehand.

When a YouTube video is started, the provider uses cookies that collect information about user behavior.

If you have disabled the storage of cookies for the Google Ad program, you will not have to expect such cookies when watching YouTube videos. However, YouTube also stores non-personal usage information in other cookies. If you wish to prevent this, you must block the storage of cookies in your browser.

Further information on data protection at YouTube can be found in the provider’s privacy policy at: https://www.google.de/intl/de/policies/privacy/

Additional sources for this privacy policy:

Privacy configurator from mein-datenschutzbeauftragter.de

Privacy configurator from www.datenschutzexperte.de

Privacy policy from the privacy policy generator of activeMind AG